FREQUENTLY ASKED QUESTIONS
Below is a listing of Frequently Asked Questions regarding the Christmas Town Dash 8K. If you see a question that you would like the answer to, simply click on the question and the answer will be revealed.
The event will be held at Busch Gardens, Williamsburg.
Event parking opens to participants and families at 6AM and closes at 8AM. All parking is free.
All participants must enter through the employee entrance, on Route 60, adjacent to the brewery. Be sure to allow plenty of time to walk from the parking area to the Start/Finish line. The Busch Gardens trams will NOT be running at the event.
Sunday, December 3, 2017
7:30 a.m. Warm-up fun begins
8:00 a.m. Running of the Chick-fil-A Cows
8:30 a.m. Christmas Town Dash 8K
10:00 a.m. Awards Ceremony
For the Running of the Chick-fil-A Cows Family Fun Run: Plan to arrive no later than 7:15am. Fun Run start time: 8:00 a.m.
For the Christmas Town Dash 8K: Plan to arrive early. Traffic entrance will close at 8:00 a.m. and all traffic will be blocked. Christmas Town Dash 8K start time: 8:30 a.m.
You may register for the Christmas Town Dash 8K or the Running of the Chick-fil-A Cows here
All deferrals/ race changes must be made by November 26th at 11:59PM. There is a $10 deferral fee, and $5 fee to change your race.
1. Visit Chronotrack Live
2. Log into your Chronotrack account. If you do not have one, you will need to create one so that you can manage your race(s)
3. Once logged in, you will see all of the races you are registered for. Beside each race there are two buttons, View Receipt and Change Race. CLICK Change Race.
4. You will be given two options, either defer your race, or change your race. If you want to remove yourself from the current year’s race, and defer your entry to the following year, select defer. If you would like to change your current race selection to a different race, select change race. Follow the prompts under each of these options to make the changes you desire.
If you have any questions, please contact Flat-Out Events at 757-879-3279 or email us at firstname.lastname@example.org
Unfortunately, we are not able to offer refunds for any reason whatsoever.
No. Due to insurance and liability requirements, the new runner must complete a new registration.
Yes, if the race hasn't sold out already. Please check the website and our Facebook pages for updates on the race.
Participants must pick up their packets in person at one of the scheduled packet pick-up locations. Race packets not picked up by the participant prior to the start of the race will not be mailed once the race date has passed. Unclaimed t-shirts will be placed back into inventory and made available for runners to exchange sizes at the post race celebration, and sizes are not guaranteed.
Packet pick-up will be offered at four different locations! All packets will be available at all locations.
Wednesday, November 29 11AM-7PM
Chick-fil-A at Virginia Center 10176 Brook Road Glen Allen, VA 23059
Thursday, November 30 11AM-7PM
Chick-fil-A Marketplace at Hilltop 749 First Colonial Road Virginia Beach, VA 23451
Friday, December 1 11AM-7PM
Point 2 Running Company 12080 Jefferson Avenue, Suite 910 Newport News, VA 23606
Saturday, December 2 9:30AM-5PM
American Family Fitness 5137 Main St. Williamsburg, VA 23188
Walk-up race registrations will also be taken at packet pick-up for $60 if the race hasn't already sold out.
Yes, please download the Authorization Form and follow the instructions. You do not need identification to pick up for your spouse or child with the same last name; you need only to present your own identification.
NO. You must pick up your packet during one of the four days of Packet Pick-up!
This exciting 8K course through Christmas Town contains many hills, turns, and different surfaces. Please wear appropriate running footwear.
There are NO strollers or handcycles allowed during the 8K. Strollers are allowed during the Fun Run.
Yes, there will be wave starts or corrals for the Christmas Town Dash 8K. The corral that you will be placed in will be determined by the finishing time that you provided on your registration form. It is important to line up according to the corral that you are placed in. A chip embedded in your bib will time your run, so your time will begin only when you cross the start line.
Due to safety and insurance requirements within Busch Gardens, NO strollers of any type will be allowed on the 8K course. Strollers are allowed during the Running of the Chick-fil-A Cows Family Fun Run and in the spectator area.
Pets, bicycles, skateboards, in-line skates, etc., are not permitted in the races.
The use of personal audio devices is strongly discouraged. To enjoy all that our race has to offer and for the safety of all participants, Flat-Out Events encourages a headphone-free environment during the running of the Christmas Town Dash 8K. As last year, Busch Gardens will be playing Christmas music in the park for your enjoyment.
Runner safety is a top priority for our event. Please be mindful of the other participants and respect the race personnel to ensure a safe and enjoyable race for everyone.
Yes! Registered walkers are welcome in the 8K. However, a brisk, athletic walk will be appropriate. The course will be cleared of participants by course marshals at 10:30 a.m.
There are no minimum or maximum age restrictions on either event.
Because Chick-fil-A is closed on Sundays, there will not be any Chick-fil-A provided on Race Day. Each runner will receive a coupon for Chick-fil-A with their bib and shirt.
Bottled water, fruit, and healthy snacks will be provided to all participants after the 8K.
Fun-run participants receive bottled water and healthy snacks.
COLD! The average high for December in Williamsburg is 52.6⁰F and the average low is 31.4⁰F. Please check the weather the night before the race and dress appropriately!
Yes, there is gear check! We will provide you with a clear bag to check your gear. All runners have to use the clear bags. No other bags will be accepted due to safety reasons. We will put your belongings in a bag, write your Bib # on the bag, and keep it secured for you during the race. This is for simple items like keys and sunglasses. Please do not plan to leave high-value items with the gear check.
Yes, there will be a water stop about 1.5 miles into the course just before you enter the in-park portion of the race. You will also access this water stop on your way out of the park at approximately mile 3. Water will also be available at the finish line.
The spectator area is at the Start/Finish line area. Please note that spectators will not be allowed inside the theme park. There is no cost to be a spectator at the event.
Parents may choose to run with their child if he or she needs help staying on course or is under 4 years old. Otherwise, we encourage you to stay at the start / finish line area to get great pictures!
Certainly! The fun run will be completed a few minutes before the 8k start.
No. Once the race concludes, participants will be asked to exit the premises. Christmas Town will not be open until later that evening.
No. The mission of the race is to raise money for charity. A portion of the proceeds will be donated to the local Marine Corps Reserve Toys for Tots and Students Run the Streets.